We understand that sometimes plans change and you may need to cancel or modify the services you have ordered. Our cancellation and refund policy is designed to be fair to both our customers and our business.
Cancellation Policy
If you need to cancel your order for any reason, please contact us as soon as possible.
If you cancel your order before any work has been done, you will be entitled to a full refund.
If you cancel your order after work has begun, we may deduct a percentage of the fees paid based on the amount of work completed.
If you cancel your order after the project has been completed, no refunds will be given.
Refund Policy
If you are not satisfied with the services provided, please contact us and we will make every effort to resolve the issue.
If we are unable to resolve the issue to your satisfaction, we may offer a refund based on the percentage of work completed and the fees paid.
Refunds may not be available for certain services that have been completed, such as domain name registration, web hosting, or software licenses.
We reserve the right to deduct any third-party fees, such as transaction fees, from any refund amount.
Terms for development services Refund/Cancellation/Other
No refunds: The customer acknowledges that there will be no refunds for any charges incurred as a result of their failure to provide content and design materials or for additional work beyond the scope of the original project agreement.
Delayed content delivery: The customer agrees that delays in providing content and design materials for their website can lead to project delays and may incur additional charges.
Communication: The customer agrees to maintain regular communication with the provider and to respond promptly to any requests for information or feedback. Failure to do so may result in project delays or additional charges.
Third-party services: The customer acknowledges that any third-party services, such as hosting or domain registration, are subject to the terms and conditions of the respective providers. The provider is not responsible for any issues that arise from the use of third-party services.
Testing and acceptance: The customer agrees to test the website thoroughly and provide feedback and approval before the website is launched. Once the website is launched, any further changes will incur additional charges.
Warranties: The provider makes no warranties, express or implied, regarding the website, its functionality, or its performance. The customer acknowledges that the website is provided “as is” and agrees to indemnify and hold the provider harmless for any damages that may result from the use of the website.
Project completion time and refunds: The customer acknowledges that the project will be completed within a specified timeframe as outlined in the project agreement. If the project is not completed within this timeframe due to reasons beyond the provider’s control, the customer may be entitled to a refund for any fees paid beyond the percentage of work completed. However, if the delay is caused by the customer’s failure to provide necessary content or feedback on time, the customer will not be entitled to a refund and may be required to pay additional fees. In addition, if the project is terminated by the customer before completion, no refunds will be given and the customer may be required to pay additional fees.
Contact Us
If you have any questions or concerns about our Return and Refund Policy, please contact us at [email protected]
